Question 1

What is the average shipping time for standard shipping?

Accepted Answer

You may expect delivery of your hair removal wax products within 3-5 business days if you live in a rural area. You may experience an additional two-day standard delay if you live in a rural area. Throughout the United States, we ship through FedEx. (This includes: US Territories, Alaska, Hawaii, and APO/FPO/DPO addresses, which may take longer.) If you choose FedEx as your shipping method, make sure you don't use a P.O. box. Dispatch to P.O. boxes will be handled by USPS. We exclude US territories from our free shipping offer if you spend $100 or more.

Question 2

Hard wax cracks, why is that?

Accepted Answer

When hard waxes are removed incorrectly, they can break. Generally, this is due to two factors. Either the esthetician applied the wax in layers that were too thin or the wax was left on for too long. We recommend applying a thick layer of wax to your skin while using our waxing supplies in order to avoid complications. Create a lip at the end of the wax so that it can be removed with a groove. Depending on the density of your wax, you may be able to remove it easily. Please note that any wax that is still wet after 45 seconds should be allowed to dry for another 30 seconds.

Question 3

When hard wax is applied, the hairs don't come out. Why?

Accepted Answer

When waxing, it is very important to master the process and understand proper waxing techniques. Fundamental mistakes can result in hairs being left behind during melting, applying, and removing the wax. While waxing, ensure that the warmer temperature is at its maximum setting until the wax reaches a point where it is low viscosity to prevent leaving hair behind. It is critical to lower the warmer once the wax is melted and is at a point of low viscosity. Once the wax is at a high viscosity point or a syrup-like consistency, wait 20 minutes before applying a thick layer of wax. We recommend applying a thick layer of wax to the skin once the wax has reached a high viscosity point. Create a lip at the end of the strip for grip so that the wax can be removed. It is critical that the wax is dense enough to be removed. The wax should rest on the skin for no more than 45 seconds. After 45 seconds, you should allow an additional 30 seconds for the wax to dry.

Question 4

Why does hard wax have such a high degree of flexibility?

Accepted Answer

We must master the waxing process. We can make fundamental mistakes if we use the wrong temperature setting during the melting process with our waxing supplies. You should turn up your warming unit's temperature notch until you reach a syrup-like consistency if the wax consistency is too flexible after the wax has rested.

Question 5

What is the recommended melting time for the hard wax?

Accepted Answer

In this case, your answer depends on the waxing supplies you are using. The soft waxes will melt at a much faster temperature than the hard waxes. If you're using a professional salon warmer, we recommend letting your soft wax sit for 15-20 minutes at the highest temperature. We recommend letting our hard waxes sit for 20-30 minutes at the highest temperature. You must lower your warmer's temperature to a low mid-level setting once your wax has reached a low viscosity point. Continue to wait 15-20 minutes until your wax reaches a syrup-like consistency.

Question 6

Is the microwave or stove safe to use?

Accepted Answer

In this case, your answer depends on the waxing supplies you are using. The soft waxes will melt at a much faster temperature than the hard waxes. If you're using a professional salon warmer, we recommend letting your soft wax sit for 15-20 minutes at the highest temperature. We recommend letting our hard waxes sit for 20-30 minutes at the highest temperature. You must lower your warmer's temperature to a low mid-level setting once your wax has reached a low viscosity point. Continue to wait 15-20 minutes until your wax reaches a syrup-like consistency.

Question 7

Would it be possible for me to mix your hair removal wax?

Accepted Answer

Despite the fact that mixing our wax is possible, we do not recommend mixing any of our waxes due to the different ingredients that make up each formula. Therefore, although it is possible, we do not recommend combining any of our waxes.

Question 8

What is the best pre-wax product to use for sensitive skin?

Accepted Answer

For sensitive skin, Wax Wax Aloe Comfort Pre-Wax Lotion is ideal. It gently cleanses and soothes the skin, preparing it for a smooth waxing experience without irritation.

Question 9

Can I use talc before waxing, and what does it do?

Accepted Answer

Yes, applying Wax Wax SilkSoft Cosmetic Talc before waxing helps absorb moisture and allows the wax to grip better, reducing irritation and ensuring a smoother result.

Question 10

How can I prevent ingrown hairs after waxing?

Accepted Answer

To prevent ingrown hairs, apply Wax Wax IngrownAway Concentrated Lotion regularly post-waxing. This product is specifically formulated to target and reduce ingrown hairs while keeping your skin smooth.

Question 11

How soon after waxing should I apply a post-wax lotion?

Accepted Answer

You can apply a soothing post-wax lotion like Wax Wax Blue Silk After-Wax Lotion or Orchid Renewal After Wax immediately after waxing to calm the skin and reduce redness.

Question 12

Can I use the same lotion for pre- and post-wax care?

Accepted Answer

No, pre-wax lotions like Wax Wax Aloe Comfort Pre-Wax Lotion are designed to cleanse and prepare the skin, while post-wax lotions such as Blue Silk After-Wax Lotion are formulated to soothe and hydrate after waxing. Using both ensures optimal results.

Question 13

How often should I moisturize after waxing?

Accepted Answer

Moisturizing daily with a hydrating lotion like Wax Wax Almond Dream Lotion or Tropical Bliss Lotion is recommended to keep your skin soft and prevent dryness, which helps maintain smooth results longer.

Question 14

What should I avoid doing after waxing?

Accepted Answer

After waxing, avoid sun exposure, saunas, or intense workouts for at least 24-48 hours. Applying a calming lotion like Wax Wax Orchid Renewal After Wax can help soothe any irritation during this recovery period.

Question 15

Can I use any oil-based product to remove leftover wax?

Accepted Answer

Yes, you can use a gentle oil-based product or a dedicated after-wax lotion like Wax Wax Blue Silk After-Wax Lotion to remove any leftover wax residue from your skin effectively.

Question 16

What’s the difference between Pre-Wax Lime Mousse and Aloe Comfort Pre-Wax Lotion?

Accepted Answer

The Pre-Wax Lime Mousse has a lighter texture that’s ideal for oily skin types or those who prefer a fast-absorbing formula, while the Aloe Comfort Pre-Wax Lotion provides more hydration and is better suited for dry or sensitive skin.

Question 17

How do I choose between different post-wax lotions?

Accepted Answer

Choose based on your skin’s needs: if you need extra soothing after waxing, opt for Blue Silk After-Wax Lotion, which is formulated to calm irritated skin; if you're looking for hydration and rejuvenation, try Orchid Renewal After Wax or Almond Dream Lotion.

Question 18

What is the average shipping time for standard shipping?

Accepted Answer

You may expect delivery of your hair removal wax products within 3-5 business days if you live in a rural area. You may experience an additional two-day standard delay if you live in a rural area. Throughout the United States, we ship through FedEx. (This includes: US Territories, Alaska, Hawaii, and APO/FPO/DPO addresses, which may take longer.) If you choose FedEx as your shipping method, make sure you don't use a P.O. box. Dispatch to P.O. boxes will be handled by USPS. We exclude US territories from our free shipping offer if you spend $100 or more.

Question 19

Hard wax cracks, why is that?

Accepted Answer

When hard waxes are removed incorrectly, they can break. Generally, this is due to two factors. Either the esthetician applied the wax in layers that were too thin or the wax was left on for too long. We recommend applying a thick layer of wax to your skin while using our waxing supplies in order to avoid complications. Create a lip at the end of the wax so that it can be removed with a groove. Depending on the density of your wax, you may be able to remove it easily. Please note that any wax that is still wet after 45 seconds should be allowed to dry for another 30 seconds.

Question 20

When hard wax is applied, the hairs don't come out. Why?

Accepted Answer

When waxing, it is very important to master the process and understand proper waxing techniques. Fundamental mistakes can result in hairs being left behind during melting, applying, and removing the wax. While waxing, ensure that the warmer temperature is at its maximum setting until the wax reaches a point where it is low viscosity to prevent leaving hair behind. It is critical to lower the warmer once the wax is melted and is at a point of low viscosity. Once the wax is at a high viscosity point or a syrup-like consistency, wait 20 minutes before applying a thick layer of wax. We recommend applying a thick layer of wax to the skin once the wax has reached a high viscosity point. Create a lip at the end of the strip for grip so that the wax can be removed. It is critical that the wax is dense enough to be removed. The wax should rest on the skin for no more than 45 seconds. After 45 seconds, you should allow an additional 30 seconds for the wax to dry.

Question 21

Why does hard wax have such a high degree of flexibility?

Accepted Answer

We must master the waxing process. We can make fundamental mistakes if we use the wrong temperature setting during the melting process with our waxing supplies. You should turn up your warming unit's temperature notch until you reach a syrup-like consistency if the wax consistency is too flexible after the wax has rested.

Question 22

What is the recommended melting time for the hard wax?

Accepted Answer

In this case, your answer depends on the waxing supplies you are using. The soft waxes will melt at a much faster temperature than the hard waxes. If you're using a professional salon warmer, we recommend letting your soft wax sit for 15-20 minutes at the highest temperature. We recommend letting our hard waxes sit for 20-30 minutes at the highest temperature. You must lower your warmer's temperature to a low mid-level setting once your wax has reached a low viscosity point. Continue to wait 15-20 minutes until your wax reaches a syrup-like consistency.

Question 23

Is the microwave or stove safe to use?

Accepted Answer

In this case, your answer depends on the waxing supplies you are using. The soft waxes will melt at a much faster temperature than the hard waxes. If you're using a professional salon warmer, we recommend letting your soft wax sit for 15-20 minutes at the highest temperature. We recommend letting our hard waxes sit for 20-30 minutes at the highest temperature. You must lower your warmer's temperature to a low mid-level setting once your wax has reached a low viscosity point. Continue to wait 15-20 minutes until your wax reaches a syrup-like consistency.

Question 24

Would it be possible for me to mix your hair removal wax?

Accepted Answer

Despite the fact that mixing our wax is possible, we do not recommend mixing any of our waxes due to the different ingredients that make up each formula. Therefore, although it is possible, we do not recommend combining any of our waxes.

Question 25

What should I do to prepare my skin before waxing?

Accepted Answer

To prepare your skin, cleanse it with a gentle pre-wax lotion and exfoliate lightly to remove dead skin cells. This helps the wax adhere better and reduces the risk of ingrown hairs.

Question 26

How can I soothe my skin after waxing?

Accepted Answer

After waxing, apply a calming after-wax lotion to reduce redness and irritation. Products with aloe or chamomile are particularly effective for soothing the skin.

Question 27

How do I prevent ingrown hairs after waxing?

Accepted Answer

Use an ingrown hair treatment lotion regularly post-waxing. Exfoliating gently a few days after your wax can also help prevent ingrown hairs by keeping your pores clear.

Question 28

Can I use talc before waxing?

Accepted Answer

Yes, applying a light dusting of cosmetic talc can absorb excess moisture and help the wax grip better, ensuring a smoother result.

Question 29

How often should I moisturize my skin after waxing?

Accepted Answer

It's important to moisturize daily with a hydrating lotion to keep your skin soft and supple, which also helps maintain the results of your wax.

Question 30

Are there specific ingredients I should look for in pre and post-wax products?

Accepted Answer

Look for ingredients like aloe vera, chamomile, and almond oil in lotions for their soothing and hydrating properties, which are ideal for both pre and post-wax care.

Question 31

How long should I wait before applying products after waxing?

Accepted Answer

Wait at least a few hours before applying any products to allow your skin to calm down and reduce the risk of irritation.

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Pre and Post Waxing Care

Products Specific FAQs

What is the average shipping time for standard shipping?

Hard wax cracks, why is that?

When hard wax is applied, the hairs don't come out. Why?

Why does hard wax have such a high degree of flexibility?

What is the recommended melting time for the hard wax?

Is the microwave or stove safe to use?

Would it be possible for me to mix your hair removal wax?

What is the best pre-wax product to use for sensitive skin?

Can I use talc before waxing, and what does it do?

How can I prevent ingrown hairs after waxing?

How soon after waxing should I apply a post-wax lotion?

Can I use the same lotion for pre- and post-wax care?

How often should I moisturize after waxing?

What should I avoid doing after waxing?

Can I use any oil-based product to remove leftover wax?

What’s the difference between Pre-Wax Lime Mousse and Aloe Comfort Pre-Wax Lotion?

How do I choose between different post-wax lotions?

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FAQs on Pre & Post Waxing Care

What is the average shipping time for standard shipping?

Hard wax cracks, why is that?

When hard wax is applied, the hairs don't come out. Why?

Why does hard wax have such a high degree of flexibility?

What is the recommended melting time for the hard wax?

Is the microwave or stove safe to use?

Would it be possible for me to mix your hair removal wax?

What should I do to prepare my skin before waxing?

How can I soothe my skin after waxing?

How do I prevent ingrown hairs after waxing?

Can I use talc before waxing?

How often should I moisturize my skin after waxing?

Are there specific ingredients I should look for in pre and post-wax products?

How long should I wait before applying products after waxing?

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