Order Processing
Once your order is placed, it will be reviewed, packed, and shipped with care.
Wax Wax reserves the right to cancel any orders that are suspected as fraudulent.
Shipping Policy
The shipping methods we offer are FedEx and USPS for domestic shipments.
We process orders Monday – Friday, excluding federal holidays* within the United States. Please note that we do not ship on weekends.
If you place your order after the cutoff times 1 PM (EST) for USPS and 3 PM (EST) for FedEx), the order will be processed and shipped the next business day.
Please note: There is a 10-day timeframe in which to report a package as lost, stolen, or damaged. These 10-day parameters begin from the package date of delivery and need to be confirmed with customer service on the backend.
FedEx ground shipping takes typically 3-5 business days to arrive depending on the shipping address location.
FedEx does not deliver to PO Boxes and APO/FPO addresses.
Regarding Holidays
For the benefit of our valued fulfillment team, we observe weekends and the following US Holidays:
New Year’s Day Memorial Day 4th of July Labor Day Veteran’s Day Thanksgiving Christmas Please be advised that packages will not ship from our distribution center on any of the above-listed holidays.
FedEx is not an available shipping method for these states:
- Alaska
- Hawaii
- Puerto Rico
Expedited Shipping
Priority shipping orders received before 1 PM (EST) will be shipped the same day. Processing and shipping time does not include weekends. Orders placed on Friday after 1 PM (EST) for USPS and 3 PM (EST) FedEx will be processed the following Monday. Orders placed with expedited shipping on Saturday or Sunday will be processed the next business day.
Shipping Costs
Shipping charges are based on package weight and destination and are set by the carrier and not Wax Wax.
Wax Wax offers free shipping on all orders over $100*, excluding tax.
All orders to Alaska, Hawaii, Puerto Rico, Canada, and Australia will incur additional shipping fees because of this.
*Please note that our free shipping over $100 policy does not apply to the above states, U.S. territories, or countries because they must be shipped by air. It also does not apply to discounted orders.
All orders to Australia and Canada will incur additional shipping costs as well as duties and fees that the customer is responsible for.
Multiple Addresses
We are unable to ship to multiple addresses in a single order. To ship to multiple addresses, we recommend placing a separate order for each address.
Tracking Orders
Upon processing your payment, you will receive a confirmation email. Kindly be advised that this email is meant to confirm that Wax Wax has received and is reviewing your order. When your order is ready to ship, a shipment confirmation email will be sent with your order details and a tracking number that will lead you to your selected carrier site. Please be advised that the title for the products in your order will be transferred to you once your credit card is processed and your order is approved. In addition, the liability for the products contained in the order is transferred to the carrier once Wax Wax packages and ships your parcel and to you, once the shipment has been delivered to the address you have listed for your shipping address.
Parcel Forwarding Services
10-day timeframe in which to report a package as lost, stolen, or damaged. 10-day parameters begin from the Date of Delivery and confirmed with Customer Service on the backend.
Wax Wax does advise against having your order delivered to a parcel forwarding company, as we will not be liable for any damage, defect, or loss
Terms & Conditions
Please read these terms and conditions carefully before using this website. By accessing or using waxwax.com, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions of this agreement. If you do not wish to be bound by this agreement, you may not access or use waxwax.com. Wax Wax, Corp. reserves the right to modify this agreement at any time, and any modifications shall be effective immediately upon posting of the modified agreement. It is your responsibility to review this agreement periodically to ensure that you are aware of any modifications. Your continued access or use of waxwax.com shall be deemed as your conclusive acceptance of the modified agreement. Please note that all Wax Wax products are intended for professional use only by experienced and licensed estheticians. Wax Wax, Corp. is not responsible for any burns, accidents, or injuries whatsoever that may occur as a result of the use of its products.
PRIVACY
We urge you to carefully review our Privacy Policy, as it governs your visit to the website and outlines our practices regarding your privacy.
COPYRIGHTS AND TRADEMARK
The materials on this Internet website are protected by worldwide copyright laws and treaty provisions. No materials may be copied, reproduced, modified, or distributed in any form or by any means without prior written permission. All materials on this website, including those from Wax Wax, Corp. and its respective licensors, are subject to copyright © 2011. Unauthorized use of the materials on this website may result in a violation of copyright, trademark, and other applicable laws, which may lead to criminal or civil penalties.
LIMITED LICENSE
The content of this website is intended solely for your personal, non-commercial use. Any modification, copying, distribution, transmission, display, performance, reproduction, publication, licensing, creation of derivative works from, transfer, or sale of any information, software, products, or services obtained from this website is strictly prohibited.
OUR PRODUCTS
The products that we offer are intended solely for the use of the buyer. You are prohibited from selling or reselling any products that you purchase or receive from us. We reserve the right to cancel or reduce the quantity of any order or products to be provided to you if we believe, at our sole discretion, that fulfilling the order may result in a violation of our Terms and Conditions, with or without prior notice.
INFORMATIONAL AND COSMETIC PURPOSES ONLY
The content on this website is solely intended to promote the sale of cosmetic products to licensed professional estheticians/cosmetologists. It should not be interpreted as medical advice or instruction for diagnosis or treatment. The information provided is not comprehensive and should not be relied upon as a basis for determining a course of therapy or treatment for any particular individual. As everyone is unique, the information provided may not be applicable to all. Under no circumstances should the information on this website replace the advice of your esthetician, physician, or other qualified health care providers, nor should it be substituted for a visit, call, or consultation with them. If you have a medical condition that requires attention, always seek advice from your doctor for a specific medical diagnosis, advice, and treatment. Excessive hair, for example, may indicate a more serious underlying medical issue. If you have any questions or concerns about your health, please contact your physician or another qualified healthcare provider promptly. Before starting any new treatment, diet, or fitness program, always consult with your physician or other qualified healthcare provider. Do not disregard medical advice or delay seeking it because of information you have read on this website.
WARNING AND GENERAL PRECAUTIONS
Sensitive skin types are generally not suitable for depilatory hair removal methods. Certain depilatories can cause skin irritation, chemical burns, or even exacerbate acne if the formula is too strong. The US Food and Drug Administration’s (FDA) Office of Cosmetics and Colors has received reports of skin peeling, scarring, itchy rashes, burns, blisters, and stinging associated with depilatories and other hair removal products. If you choose to use such products, it is essential to follow the instructions carefully and do a patch test to check for allergic reactions and irritation. It is crucial to avoid using them on broken or irritated skin, keep them away from your eyes, and seek medical attention immediately if you experience any adverse reactions. If you currently take Accutane, Retin-A, Renova, Glycolic Acid, or have stopped taking them less than a year ago, have Lupus or AIDS, Diabetes, skin conditions such as Eczema or Psoriasis, Rosacea, Acne, have recently received Botox or collagen injections, are undergoing cancer therapy, radiation or chemotherapy, have varicose veins, or have been in direct sunlight for an extended period or a tanning bed in the last 72 hours, you should not use waxing products. You should also avoid waxing irritated, inflamed, cut, abraded or sunburned skin, areas with pimples, cold sores, moles or warts, and the inside of ears and nose, eyelashes, nipples, and male genitals. Waxing products, herbal, and botanical preparations can have chemical and biological activity and may cause side effects or interact with certain medications. Therefore, before using any wax, herb, or botanical preparation, especially if you have a medical condition, take any medication, are pregnant or nursing, or plan to have an operation, it is crucial to consult with a doctor or other healthcare provider.
GENERAL DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
The website and its related services are provided on an “as is” and “as available” basis. Wax Wax, Corp. does not make any representations or warranties of any kind, whether express or implied, regarding the operation of the site or the information, content, materials, or products included on the site. To the fullest extent permissible by applicable law, Wax Wax, Corp. disclaims all warranties, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Wax Wax, Corp. will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, direct, indirect, incidental, punitive, and consequential damages. You acknowledge and agree that this paragraph applies to all content, merchandise, and services available through the WaxWax.com website.
INDEMNIFICATION
By using WaxWax.com, you agree to indemnify, defend, and hold harmless Wax Wax, Corp., its past, present, and future attorneys, employees, and representatives, affiliates, shareholders, parents, subsidiaries, sureties, insurers, officers, directors, agents, and any other entity or person bearing a legal relationship as a predecessor or successor interest and anyone claiming under rights derived from any of them, from and against all losses, expenses, damages and costs, including reasonable attorney’s fees, resulting from (a) any violation of this Agreement; (b) any activity related to your use of the WaxWax.com website, including but not limited to infringement of third parties’ worldwide intellectual property rights or negligent or wrongful conduct; or (c) your use of any product or service provided by Wax Wax, Corp. that can be traced to you or any other person accessing WaxWax.com using your service account.
WAIVER, RELEASE AND LIMITATION OF LIABILITY
By using WaxWax.com, you agree to release and waive any claims against Wax Wax, Corp., its past, present, and future attorneys, employees, representatives, affiliates, shareholders, parents, subsidiaries, sureties, insurers, officers, directors, agents, and any other entity or person bearing a legal relationship as a predecessor or successor interest and anyone claiming under rights derived from any of them, for any losses or damages you may incur as a result of using the website or any products or services offered on it. This includes claims based on negligence of Wax Wax, Corp. The total liability of these entities for any losses or damages incurred by the user shall not exceed the fees paid for the particular information or service provided. Wax Wax, Corp. is not liable for any other damages, whether direct or indirect, special, incidental, consequential, or punitive, arising from the use of information or other parts of the website, even if the possibility of such damages has been advised. Please note that the information provided on WaxWax.com may not be complete or up-to-date, and Wax Wax, Corp. does not warrant or assume any legal liability or responsibility for the accuracy, reliability, completeness, or usefulness of the information provided.
INCOMPLETE INFORMATION, ERRORS AND OMISSIONS
Wax Wax, Corp. makes no guarantee that all the facts about a topic are included on this website or that the data provided is up-to-date. The company assumes no legal liability or responsibility, whether expressed or implied, for the accuracy, reliability, completeness, or usefulness of the information, apparatus, product, or process disclosed. If a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, Wax Wax, Corp. reserves the right to refuse or cancel any orders placed for such product. Additionally, Wax Wax, Corp. is not responsible for typographical errors, product changes, updates, or new information that has not yet been added to the site. Information on this website is subject to change without prior notice.
COLORS
Wax Wax, Corp. has taken reasonable measures to present the colors and images of the products featured on this Internet website as accurately as possible. However, the colors and images displayed on your monitor may vary depending on various factors, such as the monitor settings and hardware. Therefore, Wax Wax, Corp. cannot and does not provide any assurance regarding the accuracy of the display of any color or image.
EXTERNAL SITES AND LINKS
This Internet website may include links to External Sites that are owned and operated by third party vendors and other third parties, in an effort to provide added value to our visitors. However, WAX WAX, CORP. does not have control over these linked sites, all of which have their own independent privacy and data collection practices. WAX WAX, CORP. bears no responsibility or liability for the actions or policies of these independent sites and is not accountable for their privacy practices or the content they provide. These links are provided solely for your convenience and are accessed at your own risk. Any trademarks, trade names, service marks, designs, logos, symbols, or other copyrighted materials displayed on or accessible through these External Sites are not sponsored, endorsed, affiliated with, associated with, or authorized for use by WAX WAX, CORP.
WAIVER
Failure by any party to enforce any provision of this Agreement or to exercise any right or remedy under this Agreement shall not be construed as a waiver of such provision, right or remedy or of any other provision, right or remedy contained herein or in any other agreement between the parties.
BINDING EFFECT
This Agreement and all of its provisions shall be binding upon and inure to the benefit of the parties hereto, as well as their respective heirs, executors, administrators, personal representatives, successors, licensees, and permitted assigns.
PARAGRAPH HEADINGS
The headings used in this Agreement are for convenience only and shall not be considered a part of this Agreement.
NO PARTNERSHIP
This Agreement does not constitute a partnership or joint venture between the parties hereto, nor does it establish either party as an agent of the other. Neither party shall represent itself in a way that contradicts the terms of this paragraph, and neither party shall be held liable for any representation, act, or omission of the other that contravenes the provisions herein.
ENTIRE AGREEMENT
This Agreement contains the complete understanding and agreement between the parties and supersedes all prior representations, negotiations, promises, understandings, or agreements, whether electronic, oral, or written, between the parties regarding the subject matter hereof.
AMENDMENTS
No modification or amendment of this Agreement or any of its provisions shall be valid unless made in writing and signed by the party to be charged.
REMEDIES CUMULATIVE
All of the parties’ rights and remedies under this Agreement shall be cumulative, and the exercise or enforcement of any one or more of them shall not preclude the enforcing party from exercising or enforcing any other rights or remedies provided by law.
SEVERABILITY
If any provision of this Agreement is held by a court of competent jurisdiction to be invalid, void, or unenforceable, the remaining provisions shall continue in full force and effect without being impaired or invalidated in any way.
GOVERNING LAW
This Agreement is governed by and construed in accordance with the laws of the State of Florida, without regard to principles of conflicts of law. The parties agree that any disputes arising out of or related to this Agreement shall be brought exclusively in the state or federal courts located in Miami-Dade County, Florida. This Agreement is deemed to be wholly performed in Miami-Dade County, Florida.
