Privacy Policy

WAXWAX.COM: Thank you for choosing to be part of our community at Wax Wax Corporation (“Company”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at [email protected].

When you visit our website https://www.waxwax.com/, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important.If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website, and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Sites”).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

WHAT INFORMATION DO WE COLLECT?

At our sites, we gather personal information provided by you, such as your name, contact information, address, phone numbers, payment details, and security data. You voluntarily give us this information when registering, participating in activities on the sites, or contacting us. The personal data we collect depends on the context of your interactions with us, the choices you make, and the products or features you use.

When you subscribe to Wax Wax text notifications, you agree to receive automated marketing text messages from us about our products and services. These messages are sent via automatic dialing systems or other technology, and you can opt-out by texting STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. We also automatically collect certain information when you visit our sites, such as your IP address, device and browser characteristics, and usage information. This data is collected to maintain site security and operation, and for internal analytics and reporting purposes.

In addition, we may collect limited data from public databases, marketing partners, and other sources outside of our sites, such as social media profile information, marketing leads, and search results. It’s important to note that all personal information you provide to us must be true, complete, and accurate, and that you must inform us of any changes to your personal data.

HOW DO WE USE YOUR INFORMATION?

In summary, we process your personal information for legitimate business interests, contractual obligations, legal compliance, and/or with your consent. We use the information we collect for various business purposes, including facilitating account creation, sending marketing and promotional communications, providing administrative information, managing orders, requesting feedback, enforcing our terms and policies, responding to legal requests, and conducting data analysis. We rely on specific processing grounds for each purpose listed above. If you link your account to a third-party account, we use the information collected from those third parties to facilitate the account creation and login process. You can opt-out of our marketing emails at any time, and we may also use your information for other business purposes, such as evaluating and improving our sites, products, services, and marketing.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

To summarize, we only share your information in certain circumstances, including with your consent, to fulfill business obligations, to comply with laws, or to protect your rights. We may share your data with third-party service providers who assist us in performing necessary tasks, such as payment processing, data analysis, email delivery, customer service, and marketing efforts. We may also share your information in connection with business transfers or with our business partners for product or service offerings. We do not share your information with third parties for their promotional purposes, unless specified in this policy.

WHO WILL YOUR INFORMATION BE SHARED WITH?

We disclose your information to a limited number of third parties for specific purposes, as outlined below. If you wish to revoke your consent, please contact us.

We share your information with the following types of third parties:

Advertising, Direct Marketing, and Lead Generation

ActiveCampaign

• Affiliate Marketing Programs

ShareAsale

• Third-party Account Connections

Google, Facebook, and PayPal

• User Communication and Chat

Drift, Hotjar, and MailChimp

• Content Optimization

Google Fonts

• Invoicing and Billing

PayPal

• Web and Mobile Analytics

Google Analytics, Google Tag Manager, and Hotjar

• Website Hosting

Shopify

• Website Performance Monitoring
• Pingdom
   

DO WE USE COOKIES OR OTHER TRACKING TECHNOLOGY?

We collect and store your information using cookies and other tracking technologies.

We collect and store your information using cookies and similar tracking technologies, such as web beacons and pixels. Further details about how we use these technologies, and how you can refuse certain cookies, can be found in our Cookie Policy.

HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your personal information for only as long as it is necessary to achieve the purposes outlined in this privacy policy, unless we are required by law to retain it for a longer period. We will not retain your personal information for longer than necessary, considering the duration of your account with us. If we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. In situations where it is not possible to delete or anonymize your personal information, such as when it is stored in backup archives, we will securely store it and restrict it from further processing until it can be deleted.

HOW DO WE KEEP YOUR INFORMATION SAFE?

To ensure the security of any personal information we process, we have established a system of organizational and technical security measures. However, we cannot guarantee that the internet is completely secure, and therefore, transmission of personal information to and from our Sites is at your own risk. We recommend that you access our services within a secure environment to further protect your information.

DO WE COLLECT INFORMATION FROM MINORS?

In brief, we do not intentionally collect information from or market to individuals under the age of 18.

Our Sites do not intentionally collect personal information or direct marketing towards individuals under the age of 18. By using our Sites, you confirm that you are at least 18 years old or that you are the parent or legal guardian of a minor who is using the Sites and have granted your consent to their use. If we discover that personal information from users under the age of 18 has been obtained, we will deactivate their account and make reasonable efforts to promptly erase their information from our records. If you are aware of any information collected from individuals under the age of 18, please contact us at [email protected].

WHAT ARE YOUR PRIVACY RIGHTS?

In summary, if you are in regions such as the European Economic Area, you may have certain rights to access and control your personal information. These include the right to request access to your information, the right to request correction or deletion of your information, the right to limit the processing of your information, and the right to data portability. If we rely on your consent to process your information, you can withdraw it at any time.

If you wish to review or change the information in your account or terminate your account, you can do so by logging into your account settings or contacting us. Please note that some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, and comply with legal requirements.

If you no longer wish to receive marketing emails from us, you can unsubscribe using the link in our emails or by contacting us. However, we will still need to send you service-related emails necessary for the administration and use of your account.

You can also opt-out of interest-based advertising by changing your browser settings or visiting http://www.aboutads.info/choices/. If you reside in the European Economic Area and believe we are unlawfully processing your information, you have the right to complain to your local data protection supervisory authority.

CONTROLS FOR DO-NOT-TRACK FEATURES

Many web browsers and some mobile operating systems and applications have a feature called Do-Not-Track (“DNT”) that you can activate to indicate your preference to not have your online browsing activity monitored or collected. However, there is no consistent standard technology for recognizing and implementing DNT signals. Therefore, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice to not be tracked online. If a standard for online tracking is adopted in the future that we must comply with, we will update this Privacy Policy to inform you about this practice.

DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you are a California resident, you have specific rights to access your personal information under California Civil Code Section 1798.83, also known as the “Shine The Light” law. If you are under 18 and have a registered account with us, you can request the removal of unwanted publicly posted data on the Sites.

If you are a California resident, you have the right to request and obtain, free of charge once a year, information about the categories of personal information (if any) that we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year, in accordance with California Civil Code Section 1798.83. To make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Sites, you have the right under California law to request the removal of unwanted data that you publicly post on the Sites. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. Please note that while we will make reasonable efforts to remove the data from our systems, it may not be completely or comprehensively removed from our systems.

DO WE EVER MAKE UPDATES TO THIS POLICY?

In summary, we will keep this policy up-to-date to comply with applicable laws.

We reserve the right to modify this privacy policy at any time, and the revised version will be identified by a revised date and will take effect immediately upon its availability. In case of significant changes to this policy, we may provide notice of such changes through prominent posting or direct notification. We recommend reviewing this policy regularly to stay informed about how we safeguard your information.